Looking after our clients, looking after our reputation
All of our drivers maintain a high level of qualification and performance, to ensure that our clients receive the most professional service in the most personable manner.
Every Windsor Cars Ltd driver is registered with the Royal Borough of Windsor & Maidenhead Council, has at least 3 years’ industry experience, has been vetted by a CRB/DBS check, has obtained certification of level 2 competence in NVQ/QCF in Road Passenger Vehicle Driving, and has passed the RBWM private hire test.
Every driver will have excellent written and spoken English, must be professional and courteous at all times, and must wear the WCL ‘uniform’ of a dark suit, white shirt and company tie. They all possess an excellent knowledge of London, Heathrow and surrounding areas, as well as being assisted by state of the art GPS navigation. They will provide a full courtesy service by assisting with luggage and other formalities.
Your satisfaction maintains our reputation. We are proud of our standards and committed to maintaining them, and to that end, we actively seek your feedback both in-car and online. Every driver is subject to ongoing performance appraisal.
What our clients say
"Excellent service from Windsor Cars – with up to date immaculate vehicles. Well dressed and polite drivers that certainly knew their way around Kensington got to destination much quicker than expected. Collected from home and back from London exactly on time."
"Big car user on occasions and in the past. This is one of the best car companies I know. Courteous, prompt, efficient helpful and reasonable. Live in Maidenhead and always use them for the Windsor side of The Thames Valley. Nice cars too."
"We have always used Windsor Cars taxi service for our airport runs."
"My wife and I have happily used your taxi service for many years now, from our simple trip to Tesco on Dedworth Road, to our flights to America from Heathrow and Gatwick."
"As the company travel officer, I’ve always found it handy to have an account with Windsor Cars for all our staffs travel requirements in and around London."
"I hate flying, but at least I could travel to the airport stress free."
"Very good service. Punctuality, quality, speed and value. These are the qualities of Windsor Cars. Highly recommended."
"Windsor Cars picked me up at T2 after a flight delay and we had a terrible journey home on the M25 and I got back with 10 minutes for me to change and get down to my local station to get a train to London for these awards in Chiswell St. Windsor Cars did not have a job at Gatwick until 7.40 so kindly came back and waited for me and dropped me at the station on the way so rescued my evening. Thanks again, can always rely on you guys."
"I just wanted so day a big ‘Thank you’ for all the assistance with the cars to/from LTLGS/Clayton Hotel and Heathrow the other week. Your drivers were all very professional and of great assistance, especially when called on at short notice due to a flight cancellation!"
"Thanks for great service last night to the Royal Albert Hall there and back. Very professional and the driver was very accommodating. I am going again shortly so will be back to you."
"Excellent service from Windsor Cars – Had six bookings spread across three days for my family and I, to and from various destinations. Always on time, excellent cars, great value and easy on-line booking. Would highly recommend to all."
"I visited Legoland with my kids and was concerned about transfers to and from airport as well as hotel to Legoland. However from pick up at Heathrow on arrival it was obvious that Windsor cars were a very professional and reliable service.. I used them several times over 3 days and they never failed to impress. Always on time, usually ahead of time, pristine vehicles, with well dressed drivers. The controller was very clear and understanding of my needs when I called. It was reassuring to have such a dependable service and although I spent quite a bit over the 3 days I always knew what to expect price wise. Having their contact details meant a lot of frustration was eliminated from my travels. My thanks to all involved."
"I was staying for a week in Old Windsor (wanted to stay at a nice hotel – De Vere Beaumont Estate), but I had meetings every day in Staines, too far to walk and too close to hire a car for 5 days. So I asked the hotel reception to call a taxi, and turns out they are working with Windsor Cars. I was so happy they called this taxi company, because previously I had taxies that where really old, very 'used' cars, some I wondered if they were technically still OK? But with Windsor Cars you get executive cars, clean, in perfect state, perfect (well dressed) drivers. Probably the nicest experience I ever had with taxi and a taxi company."